Site Policies

To ensure an optimal and transparent experience, we have implemented clear policies that govern the use of our platform and products. Your trust is essential, which is why we ensure that your personal data is protected while respecting your rights. Similarly, our conditions related to digital items detail the terms of use and the limits associated with our ebooks and trading bots.

Finally, a disclaimer reminds us that our tools and content are provided for educational and informational purposes, and do not constitute financial advice. We encourage you to read these policies, presented below, carefully to better understand your rights and responsibilities as a user of our site.

General Conditions of Sale (GCS)
Last updated: [11/27/2024]
1. Preamble
These General Terms and Conditions of Sale (GTC) govern the contractual relations between BeTraderBelgium SRL, established at Avenue du Boulevard, 21 in Brussels 1210, registered in the register of legal entities under number BE0833700548, and any natural or legal person making a purchase via the BeTrader website (hereinafter "the Customer").
By placing an order, the Customer accepts these General Terms and Conditions without reservation.

2. Products and services offered
The BeTrader site offers:
1. E-books: Trading training (cryptocurrencies and forex).
2. Trading Bots: Automated tools for cryptocurrency and forex trading.
3. Combination packs: Offers grouping together several products.
These products are intended for a French-speaking audience. Product information is provided on the site in a clear and precise manner.

3. Prices and payment terms
• The prices displayed on the site are in euros (€) and include all taxes applicable in Belgium.
• Payments are made by credit card, transfer or any other means of payment available on the site.
• Payment is due in full at the time of ordering.

4. Delivery of products
Digital products (e-books, bots) are delivered electronically upon confirmation of payment.
• No physical delivery is made.
• In the event of a technical problem related to reception, the Client must contact support at betraderbelgium@gmail.com.

5. Right of withdrawal
In accordance with Article VI.47 of the Belgian Code of Economic Law, digital products downloaded immediately after purchase cannot be subject to a right of withdrawal. By accepting these General Terms and Conditions, the Customer explicitly waives this right.

6. Liability
1. Use of the products: The e-books and trading bots are educational and/or automated tools. The Client is fully responsible for their use.
2. No guarantee of results: The BeTrader site does not guarantee the performance or results obtained using the bots or strategies offered.
3. Limitation of liability:
o In the event of financial losses related to the use of the products, BeTraderBelgium SRL declines all responsibility.
o Under no circumstances can BeTraderBelgium SRL be held liable for indirect damages, such as loss of profits.

7. Intellectual property
All contents of the site, including e-books, bots, texts, images, and logos, are protected by intellectual property law. Any reproduction or unauthorized use is strictly prohibited.

8. Protection of personal data
The Client's personal data is collected and processed in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.
• Purpose: Order management, customer relations, and marketing.
• Customer Rights: Access, rectification, deletion, opposition, and portability.
• To exercise these rights, the Client can contact betraderbelgium@gmail.com.

9. Dispute Resolution
In the event of a dispute, an amicable solution will be sought as a priority. In the absence of an agreement, the competent courts will be those within the jurisdiction of Brussels.

10. Modification of the T&Cs
BeTraderBelgium SRL reserves the right to modify these General Terms and Conditions at any time. New versions will be applicable as soon as they are published on the site.

Specific clause on financial losses
By purchasing our products, the Client acknowledges that trading involves risks of financial losses. Consequently, BeTraderBelgium SRL cannot be held responsible for any losses incurred. The Client is encouraged to inform himself and consult a professional before investing.

Digital Articles Policy
Last updated: [11/28/2024]
1. Purpose of the policy
This policy applies to all digital products sold on the [Site Name] website, including:
• Trading training e-books.
• Automated trading bots for forex and cryptocurrencies.
• Packs combining several digital products.
By purchasing a digital product, the Customer accepts the terms of this policy.

2. Nature of digital items
Digital items are intangible goods that include, but are not limited to:
• Downloadable files (PDF, ZIP, etc.).
• Specific software or scripts.
They are delivered exclusively electronically after confirmation of payment. No physical support is provided.

3. Delivery of digital products
1. Delivery time: Once payment is confirmed, the Customer will receive a download link or access instructions by email within a maximum of [Specify, for example, 24 hours].
2. Access to the product: Digital products are accessible only to the Customer who made the purchase.
In the event of a technical problem or non-reception, the Customer must contact our support at [Email address].

4. Return and Refund Policy
In accordance with Article VI.53 of the Belgian Economic Law Code, digital products downloaded or activated immediately after purchase cannot be returned or refunded.
• By accepting these conditions, the Customer explicitly waives his right of withdrawal for digital products.
• Refund requests will only be accepted in the event of a proven technical malfunction attributable to [Site Name] and not resolved within a reasonable time.

5. License to Use
The purchase of a digital product gives the Customer a personal, non-exclusive, non-transferable, limited license to use the product.
• Prohibitions:
o Share, reproduce, or resell the product.
o Modify or adapt the product without prior written permission.
• Any violation of intellectual property rights may result in legal action.

6. Customer Liability
The Customer is responsible for:
• Correct use of trading bots, in accordance with the instructions provided.
• To check the technical compatibility of the products with its tools (software or trading platforms).
Warning: Trading involves financial risks, including total or partial loss of capital. By purchasing our products, the Client acknowledges that he uses the tools at his own risk. BeTrader declines all responsibility for any financial losses related to the use of digital products.

7. Technical assistance and updates
1. Technical Support: Assistance is available to resolve technical issues related to digital products, via betraderbelgium@gmail.com.
2. Updates: Some updates or improvements to the trading bots may be provided free of charge or for an additional fee.

8. Intellectual property
All digital products are protected by intellectual property laws. BeTrader retains all rights to the content and software sold. Any reproduction, modification or redistribution without prior permission is strictly prohibited.

9. Changes to the Policy
BeTrader reserves the right to modify this policy at any time. Changes will be effective upon publication on the site.

10. Contact
For any questions regarding this policy, please contact us:
• Email: betraderbelgium@gmail.com
• Postal address: Avenue du Boulevard, 21 in Brussels 1210

Privacy Policy
Last updated: [11/28/2024]
1. Introduction
The protection of your personal data is a priority for BeTraderBelgium SRL, located at Avenue du Boulevard, 21 in Brussels 1210. This privacy policy describes how we collect, use and protect your data when you use our BeTrader site (hereinafter "the Site").
By accessing or using the Site, you agree to the terms of this policy.

2. Data controller
BeTraderBelgium is responsible for processing your personal data in accordance with the GDPR and Belgian legislation.
• Contact: betraderbelgium@gmail.com

3. Data collected
We collect the following data:
1. Data provided by the user:
o Name, first name, email address, telephone number.
o Billing address and payment information (via secure providers).
o Content of communications sent to customer support.
2. Data collected automatically:
o IP address, browser type, operating system.
o Browsing data (pages viewed, length of visit, etc.).

4. Purposes of processing
Your personal data is used for:
• Order management: Payment processing, delivery of digital products.
• Customer Service: Respond to requests and provide assistance.
• Marketing: Sending information about our offers and products, if you have consented to this.
• Site Improvement: Data analysis to optimize user experience.

5. Legal basis for processing
We process your personal data only if:
• This is necessary for the performance of a contract (e.g. an order).
• You have given your consent (for example, to receive newsletters).
• This meets a legal obligation.
• This is in our legitimate interests, including to improve our services.

6. Sharing of data
We do not share your personal data with third parties, except in the following cases:
• Third-party service providers: Payment solutions, email sending platforms, analytical tools.
• Legal obligations: When required by law or competent authorities.
All third parties we work with comply with GDPR requirements.

7. Data retention
Your personal data is kept only for the period necessary for the purposes described above:
• Order-related data: Legal duration required, generally 7 years for tax documents.
• Marketing data: Until you withdraw your consent.
• Browsing data: Specified duration, generally 12 months.

8. Your rights
Under the GDPR and Belgian law, you have the following rights:
• Access: Obtain a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data (except legal obligation of retention).
• Opposition: Refuse the use of your data for direct marketing purposes.
• Portability: Receive your data in a structured format.
To exercise your rights, contact us at [Dedicated Privacy Email Address].

9. Data security
We implement technical and organizational measures to protect your data against unauthorized access, loss or destruction. This includes:
• Encryption of sensitive data.
• Restricted access to personal data.
• Secure storage of information.

10. Cookies
Our website uses cookies to improve your user experience. You can manage your preferences or disable cookies via your browser settings.
See our [Cookie Policy] for more information.

11. Changes to the Privacy Policy
We reserve the right to modify this policy to reflect legal or technical developments. The current version will always be available on this page with the update date.

12. Contact
If you have any questions regarding this policy or your personal data, please contact us:
• Email: betraderbelgium@gmail.com
• Postal address: Avenue du Boulevard, 21 in Brussels 1210

Disclaimer:

The information, tools and products available on this site are provided for educational and informational purposes only. They do not constitute financial advice, investment recommendations, or an invitation to buy or sell any financial asset. Past performance is no guarantee of future results.
By using our products, you acknowledge that any financial decision made is made at your own risk. We recommend that you consult a licensed financial advisor before making any investment decision.